These Terms explain your rights and responsibilities when using our site or services. By accessing or working with EntityQ, you agree to the conditions outlined below.
Welcome to EntityQ. These Terms of Use (“Terms”) govern your access to and use of our website, services, software, tools, and content (collectively, “Services”). By engaging with EntityQ—whether by browsing our website, requesting a proposal, or entering into a service agreement—you agree to be legally bound by these Terms. Please read them carefully.
We reserve the right to modify or update these Terms at any time. If changes are made, the “Effective Date” at the top of this page will be updated. Continued use of our Services after any modification constitutes your acceptance of the revised Terms.
EntityQ is a full-service creative and technology agency that helps founders, startups, and growing businesses build and launch digital products. We offer services ranging from strategy and product design to software development, branding, automation, and marketing support. Our mission is to simplify complex product execution and provide clients with a unified, reliable team capable of delivering from concept to launch.
Our services are delivered through a combination of human expertise and digital tools, and may be accessed via our website, email communication, third-party platforms, and integrated project systems such as dashboards, shared design files, and development environments.
To access or engage with EntityQ's Services, you must be at least 18 years of age or be legally authorized to act on behalf of a business or organization. By using our Services, you affirm that the information you provide is accurate and that you have the legal authority to enter into contracts or agreements on behalf of yourself or the entity you represent.
We reserve the right to refuse service or terminate a project if we discover false, misleading, or incomplete information was provided during the engagement.
Our projects begin with a proposal or quotation based on your brief, goals, and any technical or creative requirements. Once accepted, the project is scheduled and assigned to a team that may include designers, developers, project managers, and other specialists.
Before work begins, we require:
- A written or digital confirmation of the proposal or service agreement.
- A non-refundable upfront deposit, typically 50% of the total project fee.
- Any essential content, access, assets, or information needed to begin the project.
We work closely with you throughout the process to ensure alignment. Clear timelines, deliverables, and revision rounds will be defined at the start. Any new requests, additional features, or scope changes made during the project may require an adjusted quote and timeline.
EntityQ operates on a milestone or fixed-payment structure depending on the nature of the service provided. You agree to pay all fees associated with your project as outlined in your invoice or proposal. Unless otherwise stated, payment terms are as follows:
- A 50% deposit is required before work begins.
- The remaining 50% is due before final handover or deployment.
- Invoices must be paid by the due date to avoid delays in project delivery.
- Late payments may result in additional fees, paused work, or revoked access to deliverables.
All payments are final and non-refundable once work has commenced. You are responsible for any payment processing or bank fees unless agreed otherwise.
Each project comes with a defined number of revisions and iterations based on the approved scope. Our revision process is collaborative but designed to keep the project on track.
Reasonable updates or feedback within the agreed scope are welcomed. However, significant changes—such as new pages, features, functionality, or redesign requests—are considered scope changes and will:
- Be evaluated for additional cost and time impact.
- Require a formal approval before being implemented.
- Be invoiced separately if agreed upon.
We always aim to provide flexibility while maintaining transparency and timeline efficiency.
All concepts, code, designs, and deliverables remain the intellectual property of EntityQ until full payment is received. Once paid in full, you are granted the right to use the final deliverables for your business as agreed. However, we reserve the right to showcase parts of the work (that do not contain sensitive data) in our portfolio unless otherwise restricted by NDA.
You may not resell, redistribute, or modify our work for purposes outside the original scope without written permission. We also retain ownership of any underlying systems, templates, frameworks, or proprietary tools used to build your solution unless explicitly stated otherwise.
All original content, code, designs, systems, visuals, and written material created by EntityQ remain our intellectual property until full payment has been received.
Once the final invoice is paid:
- You are granted full rights to the final approved deliverables for use in your business.
- These rights include display, operation, and limited modification as necessary for your product.
- However, proprietary tools, reusable components, development frameworks, or internal systems developed by EntityQ and used to support your project are not transferred unless explicitly stated.
You may not resell, sublicense, or reproduce the deliverables for commercial resale without written consent. We reserve the right to showcase non-confidential parts of the project in our portfolio, unless otherwise restricted by NDA.
Our work may rely on third-party services. While we build integrations using these platforms, we are not responsible for their uptime, policy changes, or functionality. You are encouraged to review their respective terms of service, as your use of these third-party tools is subject to their policies.
Common tools we use include:
- Stripe for payment processing
- Firebase, AWS, or Vercel for app hosting and backend
- SendGrid for automated transactional emails
- Google APIs or ChatGPT for location, chat, or AI functionality
While we take great care to use reliable services, we are not responsible for issues related to:
- Outages, data breaches, or feature changes on third-party platforms
- Your individual billing, access, or account management with those services
- Integration limitations imposed by the third-party provider
We treat all client data, strategies, credentials, and project content as confidential. We will never share, sell, or disclose your information to third parties without your permission—except when legally required or for essential service delivery (e.g., sending transactional emails via a trusted tool).
Similarly, you agree to keep EntityQ's pricing, documents, source files, and internal processes confidential unless permission is explicitly given in writing.
Either party may end the project with written notice. In case of early termination, you will be responsible for payment for all completed work and any expenses incurred up to that point. Work completed will be delivered in its current state, and access to platforms or tools may be revoked if payment obligations are not met. Deposits are non-refundable unless agreed otherwise.
We may pause or terminate a project if the client becomes unresponsive for 14+ days, fails to provide required assets, or violates these Terms.
We do our best to provide high-quality services, but we make no guarantees that any platform, design, or code will be 100% error-free or that it will perfectly meet every business outcome unless contractually promised. All services are provided 'as is.' EntityQ is not responsible for indirect losses such as downtime, loss of data, revenue, or third-party failures. Our total liability for any claim will not exceed the amount you paid for the service in question.
To the fullest extent allowed by law, EntityQ will not be held liable for any indirect, incidental, or consequential damages related to your use of our services. If a claim arises, our total liability will not exceed the amount paid for the service directly related to the claim.
This limitation applies to all claims, regardless of the legal basis, including breach of contract, warranty, or negligence.
We reserve the right to modify these Terms at any time. When we make changes, we'll update the 'Last Updated' date at the top of this page. Your continued use of our Services after any modification constitutes acceptance of the revised Terms. For material changes, we may provide additional notice such as email notification or announcements within our Services.